Frequently Asked Questions
Making a Reservation
Arrivals & Departures
Pets
Internet
Smoking
Cleaning / Damages
Vehicles and Personal Property
Restriction on Rental
Adverse Travel Conditions
Cancellation
Availability
Directions to Crofters from Castlebay
Directions to Crofters from the airport
Directions to Crofters from Eriskay Ferry
Useful Sites
The balance on existing bookings must be paid at least 30 days before arrival.
If you need to cancel, please get in touch as soon as you can, so that we can release the cottage for a new booking.
How much is the deposit?
We take a 20% non-refundable deposit on booking. The balance is payable 30 days before your arrival.
How do I pay?
We take guest payments through Paypal. All you need is a credit or debit card. You don't need a Paypal account, though you can use one if you have it.
Can I cancel?
Yes, but we can't refund your deposit. If you need to cancel within 30 days of your arrival, we'll refund the balance provided we can re-book the cottage for your dates.
Need more info?
Please read our FAQ.